FAQs
Where do your boat trips leave from?
All our bird-watching cruises depart from and return to Poole Quay. We board next to the orange-and-white Greenslade Pleasure Boat kiosk (opposite the Lord Nelson pub).
Do we need to print out our event tickets?
We do not require you to show a printed ticket at any of our events - we will simply use a name list to check you in at the start of our event, or when boarding one of our cruises.
Do I need to pre-book your trips?
Yes, booking is essential. View all our upcoming events
Accessibility: Are your boat trips wheelchair accessible?
Due to the size of the boarding ramp and steps to access the lower deck of the boat, there are unfortunately some limitations for wheelchair users on our boat trips. Please read Greenslade Pleasure Boats Greenslade's full access statement full access statement before booking if you, or one of your party, are a wheelchair user. To ensure that any customers using wheelchairs have sufficient space during our cruises, we are currently only able to allocate a ticket for one wheelchair user per trip. Please give us a call on 01902 641003 if you have any queries about accessibility during any of our events.
Will our trip be cancelled due to bad weather?
We endeavour to run as many of our trips as possible, and will only cancel a trip due to bad weather if absolutely necessary i.e. it is unsafe for the event to run, or it cannot go ahead due to the the nature of the event. While windy and rainy weather is less appealing to us, they often prove to be very fruitful birding conditions, so can be worthwhile venturing out in. We aim to be in touch via email at least 24 hours before the event is due to run to confirm whether it is going ahead.
Is it possible to become a Birds of Poole Harbour member?
We do not currently offer Birds of Poole Harbour memberships. If you would like to support the charity by becoming a regular donor to the charity, you can do so through our donation page here. If you want to keep up to date with our latest news and events, you can subscribe to our newsletter here. Thank you for wanting to support Birds of Poole Harbour!
Do you provide free tickets for carers?
We are happy to provide a free ticket for a carer to accompany disabled customers who require additional support. Please give our team a call on 01902 641003 or email us at bookings@birdsofpooleharbour.co.uk so that we can arrange this for you. Please also make sure to read our FAQ on wheelchair access for our trips before booking, if this information is relevant to you or your party.